[Case] No need for USB memory! Forwarding log submissions! Network maintenance company C.
Effective for preventing USB loss and reducing transportation time! Changed data collection of log data to data transfer, shortening the initial response time for troubleshooting.
**Background** Company C, which provides monitoring services for customer network devices, was collecting device logs via USB. This required time and effort to transport the USB. **Challenges** (1) Transporting logs takes time Large logs required on-site visits to save them to USB memory for transport. It took time to send them to the support department. (2) There is a risk of losing the USB. **Benefits** (1) Anyone can easily send logs to support. (2) Transport time has been reduced, leading to quicker initial responses. (3) No risk of losing USB memory! **Usage Situation** Transfer Volume: March 2019: 808 cases per month, totaling 0.99GB/month, maximum transfer volume 260MB per instance.
- Company:日立システムズエンジニアリングサービス
- Price:10,000 yen-100,000 yen